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Privacy Policy

Effective: March 22, 2026 · Last updated: October 13, 2026

We collect only what we need to run Sweet Suite Music, and we never sell it.

1. Who We Are

Sweet Suite Music, LLC ("we", "us") runs the Sweet Suite Music Mac app, the SweetSuite Camera apps for iPhone and Android, and sweetsuitemusic.com (together, the "Service"). Contact: hello@sweetsuitemusic.com.

2. What We Collect

  • Account details — your email address, password (stored as a salted hash), name, any optional profile details you add, and the email addresses of bandmates you invite.
  • Technical and security information — the IP address and browser used to create your account, and a one-way identifier for your Mac that the app uses to enforce plan limits and confirm your plan. The raw hardware ID never leaves your Mac.
  • Payments — handled by Stripe. We receive your plan and billing status, never your card number.
  • How you found us — the ad or link that brought you to the site, and which pricing buttons are clicked.
  • Discord (optional) — your Discord user ID and username, if you link your account.
  • Crash reports — if the Mac app crashes, a report of what it was doing (never your recordings or files). You can turn this off in the app's Settings.
  • Waitlist (closed) — if you joined our pre-launch waitlist, your email and any name you gave, used only to tell you we launched.

3. What We Don't Collect

  • Your recordings and projects stay on your Mac. Phone footage goes straight to your Mac over your own Wi-Fi, never through us. The one exception is a hand-off you start: when you publish a finished video to Instagram or send it to your phone, that clip sits on our server at a private link for up to 15 minutes, then it's deleted.
  • No third-party analytics or ad trackers on the site or in the apps.
  • We never sell or share your data with advertisers.

4. How We Use It

To run your account and subscription, send account and billing emails, answer support requests, prevent abuse, fix crashes, and see which of our own ads work. Nothing else.

5. Who We Share It With

Only service providers that help us run the Service:

  • Stripe — payments
  • Resend — email delivery
  • Sentry — Mac app crash reports
  • Cloudflare — DNS and the security check on our sign-up page
  • Google Fonts — the fonts on our web pages
  • Discord — account linking, and our team's internal notifications
  • Our hosting provider — runs our servers

We may also disclose information when the law requires it.

6. Connected Social Accounts and YouTube

The Mac app can publish your finished videos to Instagram, Facebook, TikTok, YouTube and other accounts you connect. You sign in on the platform's own page and approve what the app may do.

  • What we receive: the connected account's ID and name, and an access token. For Instagram and Facebook, that's through the instagram_business_basic, instagram_business_content_publish, pages_show_list, pages_read_engagement and pages_manage_posts permissions. We don't read your messages, comments, followers or other content.
  • How it's used: to show which account is connected and, only when you click Publish, to post the video and caption you chose. Nothing is posted automatically.
  • Where it's kept: on your Mac, in the macOS Keychain. The token passes through our server once while connecting (in memory, for at most 10 minutes) and is never stored by us.
  • Removing it: choose Disconnect in the app, or revoke access in the platform's own settings. See data deletion.

YouTube. We use YouTube API Services. By connecting YouTube you agree to the YouTube Terms of Service, and Google's handling of your data is covered by the Google Privacy Policy. We use youtube.readonly once to show your channel's name, and youtube.upload only to upload a video when you click Publish. Tokens and the channel name stay on your Mac. Revoke access any time at Google security settings, or email us to delete anything we hold (we do it within 7 days). Sweet Suite Music's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

7. Cookies

A login cookie keeps you signed in, and a first-party cookie remembers which of our ads or links brought you here (for up to 90 days). No advertising or third-party tracking cookies. We don't track you across other sites, so browser "Do Not Track" signals don't change anything here.

8. Your Choices

  • See or update your details in your dashboard.
  • Delete your account in Dashboard → Settings (cancel a paid plan first), or email us and we'll do it within 30 days.
  • Get a copy of your data, or make any other privacy request, by emailing us.

Depending on where you live (for example California, Canada, the EU or the UK), you may have further rights to access, correct, delete or move your data, or to object to how we use it, and you can complain to your local data protection authority. Email us and we'll help. We don't sell or share personal information.

9. How Long We Keep It

For as long as your account is open. When you delete it, we erase your personal data; copies in our server backups are overwritten as those backups expire. To keep the Free plan's limit fair, an anonymous count of takes per Mac is kept after deletion, with nothing that identifies you.

10. Children

The Service isn't meant for children under 13, and we don't knowingly collect their information. If you think a child has given us information, email us and we'll delete it.

11. Security

We use encrypted connections, hashed passwords and the macOS Keychain to protect your data. No system is perfectly secure, but we work to keep yours safe.

12. Changes

We'll post any changes here and update the date at the top. If a change is significant, we'll also email account holders.

Deleting Your Data — SweetSuite Camera

The SweetSuite Camera apps for iPhone and Android, by Sweet Suite Music, LLC, send recordings only to your own Mac. We never receive them, so there's nothing on our side to delete.

  • Recordings: delete a take in the Mac app's Takes tab; that also tells a paired phone to discard its copy. Phones delete their copy automatically once your Mac has it. Uninstalling the app removes everything on the phone.
  • Pairing: reset it from the Mac app's phone panel, or uninstall the phone app.
  • Website account: delete it as described in "Your Choices" above.

Help with any deletion request: hello@sweetsuitemusic.com (we respond within 30 days).

13. Contact

Sweet Suite Music, LLC
hello@sweetsuitemusic.com