Privacy Policy

We believe your data is yours. Sweet Suite Music is built with privacy as a core value — not an afterthought. This policy explains exactly what we collect, why, and what we don't.

1. Who We Are

SweetSuiteMusic, LLC ("we," "us," "our") operates the Sweet Suite Music desktop application, the Sweet Suite Camera iOS companion app, and the website at sweetsuitemusic.com (collectively, the "Service").

Contact: hello@sweetsuitemusic.com

2. What We Collect

Account Information

When you create an account, we collect:

• Email address — for login, billing, and essential communications
• Name (optional) — for personalizing your experience
• Password — stored as a salted hash, never in plain text

Waitlist

If you join our waitlist, we collect your email address and optionally your name and band name. This is used solely to notify you when the product launches.

Payment Information

Payments are processed by Stripe. We never see, store, or handle your credit card number. Stripe provides us with a customer ID and subscription status — that's it.

3. What We Don't Collect

This is the important part:

• No analytics or tracking. No Google Analytics, no Mixpanel, no pixel trackers. Zero.
• No telemetry from the app. The macOS app never phones home. It doesn't send usage data, crash reports, or any information back to us.
• No access to your content. Your recordings, videos, edits, and exports stay on your Mac. We never upload, view, or process your creative work.
• No third-party ad networks. We don't sell or share your data with advertisers. Ever.
• No behavioral profiling. We don't build profiles of your usage patterns.

4. How We Use Your Information

• To provide and maintain your account
• To process subscription payments via Stripe
• To send essential communications (billing receipts, security notices, service updates)
• To respond to support requests
• To notify waitlist subscribers about product availability

That's the complete list. We don't use your information for anything else.

5. Where Your Data Lives

Website & Accounts

Account data is stored in a self-hosted PocketBase database on infrastructure we control. We don't use large cloud providers for your personal data.

Desktop App

All app data (recordings, projects, settings) is stored locally in ~/Library/Application Support/SweetSuiteMusic/ on your Mac. Nothing leaves your machine unless you explicitly publish to a social platform.

Social Platform Tokens

If you connect social media accounts for publishing, OAuth tokens are stored in the macOS Keychain — Apple's secure, encrypted credential storage. Tokens are never written to disk files or transmitted to our servers.

6. Third-Party Services

We use a small number of third-party services:

• Stripe — payment processing. Stripe handles all credit card data under their own privacy policy.
• Resend — transactional email delivery (receipts, waitlist confirmations). We share your email address with Resend solely for email delivery.

We don't sell or share your data with any other third parties.

7. Cookies

We use a single session cookie to keep you logged in when you sign into your account. That's it. No tracking cookies, no advertising cookies, no third-party cookies.

8. Your Rights

You can:

• Access your data — view your account information in your dashboard
• Update your data — change your name, email, or password anytime
• Delete your account — contact us and we'll permanently delete your account and all associated data within 30 days
• Export your data — request a copy of your account data by emailing us
• Withdraw consent — unsubscribe from waitlist or marketing emails at any time

To exercise any of these rights, email hello@sweetsuitemusic.com.

9. California Residents (CCPA)

If you're a California resident, you have the right to know what personal information we collect, request deletion of your data, and opt out of the sale of your data. We don't sell your personal information — never have, never will.

10. European Residents (GDPR)

If you're in the EU/EEA, our legal basis for processing your data is:

• Contract performance — to provide the Service you signed up for
• Legitimate interest — to communicate essential service information
• Consent — for waitlist and optional marketing communications

You have rights under GDPR to access, rectify, erase, restrict, port, and object to processing of your personal data. Contact us to exercise these rights.

11. Children's Privacy

The Service is not intended for children under 13. We don't knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us and we'll delete it.

12. Data Security

We use industry-standard measures to protect your data, including encrypted connections (TLS/HTTPS), salted password hashing, and secure credential storage via macOS Keychain. However, no system is 100% secure, and we can't guarantee absolute security.

13. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we permanently erase your personal data within 30 days. Waitlist entries are retained until the product launches, after which they're deleted unless you create an account.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We'll notify you of material changes via email at least 14 days before they take effect. The "Last updated" date at the top of this page reflects the most recent revision.

15. Contact

Questions or concerns about your privacy? We'd love to hear from you.

SweetSuiteMusic, LLC
hello@sweetsuitemusic.com